Coronavirus update  |  6 April 2020

A video message from the leader of the council

I’m sure, like me, you have seen distressing footage of scenes at the Luton & Dunstable hospital as the reality of the Coronavirus outbreak begins to hit home to us here in Luton. Nowhere is exempt from its impact and sadly, many of our families are losing those they love and cherish.

Stay home, save lives
This only serves to underline that the most important thing any of us can do is to stick to government advice and stay at home. By staying at home we can stop the spread of the virus and save lives.

We need to stay home for those who are already having to bury their loved ones. We need to stay at home for those heroes at the L&D – our NHS - who are putting their lives on the line to cure those already suffering from this horrible disease.

We need to stay at home for all our incredible staff – many of whom are delivering vital services – such as social workers, teachers, refuse collectors and transport teams, all providing vital support and supplies to the most needy.

So, please, please, stay at home and save lives.

Volunteer and make a difference
I know many of you are selflessly volunteering in countless different ways and I would encourage as many of you as possible to consider whether you can do something to help the vulnerable and isolated. There are many different ways to help.

As much as it pains me and goes against everything I stand for, due to my underlying health conditions I must follow government guidance meaning I can’t get out and help deliver food and supplies. But I have been able to volunteer to phone vulnerable, isolate people and co-ordinate their support. Thanks to modern technology I am also still able to lead the council’s response to this crisis too.

You can register to volunteer by completing this form.

Show respect to council staff
At times like this we need to show more compassion and understanding than ever before. It upsets me to learn that some council staff have recently been abused and intimidated as they go about serving the community. 

I can’t be any clearer when I say that this will not be tolerated and we will take action against anyone who treats any of our staff in this way. We will be running a campaign over the next couple of weeks to publicly celebrate and thank our everyday heroes who are doing an amazing job in really challenging times

Luton shows it cares
We are living in unprecedented times, but I have never been so proud to be the leader of the council as I am today. Family, friends, neighbours, communities and strangers in our great town are practically demonstrating that we are strong, resilient, caring and supportive.

As we continue to pull together I am confident we will get through this dark hour in our town’s history.

Hazel Simmons MBE
Leader, Luton Council
Watch Hazel Simmons' video

Council tax reduction

If you are finding it hard to pay your council tax you can apply for council tax reduction or contact us to make alternative arrangements to your payments. Don’t struggle, get in touch..

Domestic abuse

With the extra pressures of staying at home there can be an increase in domestic violence. This is never acceptable. If you need help or are concerned about someone, you can get support.


The death of a member of the family or close friend is always distressing. But it is vital that government health guidelines are adhered to at funerals in order to save more lives.

Waste collections

Our tidy tips are closed as we follow government guidelines. We are prioritising black waste and green recycling bins collections. You can leave an extra bag of rubbish, but please reduce waste as much as possible.

Coronavirus scams

Beware of messages claiming to provide different measures of help related to Coronavirus. Please be vigilant, especially when receiving unsolicited texts or emails claiming to be from a reputable source.

Join webinar Q&A

If you have a question for our chief executive Robin Porter, leader Cllr Hazel Simmons or director of Public Health Gerry Taylor, please email it in and they will be answered in a webinar.