Friday 17th November 2017
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Trading Standards Service

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Consumer direct

The Trading Standards Service aims to protect interests of consumers and businesses. It is responsible for enforcing a wide range of criminal legislation aimed at protecting consumers and maintaining standards of fair trading.

Consumer advice
For consumer advice, contact the Citizens Advice consumer helpline on 03454 04 05 06, or by visiting the Citizens Advice webpage. There is also an online form you can use to register a complaint against a trader or business. 

For detailed information, advice and guidance please visit our Trading Standards section.
Business advice only 
For Luton businesses seeking general advice on consumers rights, please call the Citizens Advice consumer helpline on 03454 04 05 06. For other business advice please call 01582 547262. Please note that consumer advice enquiries to this number will be referred to Citizens Advice.
Request for information  
For other matters not covered above, please provide your details by clicking the button below and someone will call you back.
Trading standards service request

Buy with confidence

For information on buy with confidence please go to our find a trader page.


 Contact information

Trading standards
Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 01582 546000
Fax: 01582 547200
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