Think Luton | 1 July 2020 Coronavirus special
Businesses reopening on 4th July
Councillor Sian Timoney

Message from Councillor Sian Timoney

Last week the government confirmed that certain businesses can open again from 4 July and to support this issued a range of guidance to help them to do this safely.

Whilst we must all continue to be vigilant and keep ourselves and others safe, this is another step to help revive businesses and provide a boost to the town.
Amongst those able to open are restaurants, pubs and bars, close contact services such as hairdressers and barbershops but some including massage, tattoo and piercing parlours, and nail, beauty and tanning services will still need to remain closed.

There is also guidance for people who work in the visitor economy with hotels and guest accommodation also able to open.

We know that all businesses in Luton that fall into these areas will do everything they can to follow the legislation in place to keep staff and customers safe and the council is on hand to give advice should any business need it. 

Councillor Sian Timoney, portfolio holder responsible for economic development and business support
What you need to do to get ready to open

What you need to do to get ready to open

If your business is one that is able to open on 4 July make sure you've got all the latest info from the government. These practical working safely guidelines will help keep staff and customers safe.

They have also launched a new tool which will help you carry out a risk assessment and help you make sensible and necessary adjustments.

You will need to download, print and display a poster to show compliance with the guidance.

You must carry out a risk assessment, and if you don’t the Health and Safety Executive (HSE) or the council can issue an enforcement notice.

Further guidance for the hospitality sector

The information below is to help keep workers and customers in restaurants, pubs, bars and takeaway services safe.

Some of the information and advice covered includes:
  • reviewing venue capacity so people can follow social distancing
  • considering offering a reduced menu to avoid delays in food preparation
  • the use of ordering apps
Guidance for the hospitality sector
Guidance for hairdressers/barbers

Guidance for hairdressers and barbers

Advice and information on what you need to do to get ready for opening including:
  • the need to wear visors
  • asking the client if they can attend on their own
  • where possible and when waiting areas can no longer maintain social distancing, consider moving to a ‘one-in-one-out’ policy
Guidance for hairdressers and barbers
Customer and client records

Customer and client records

You'll need to request and keep customer and client records but only collect the minimum amount of information necessary for contact tracing. The necessary information is limited to:
  • full name
  • contact phone number or email address
  • date and times of their visit
You must tell customers what data you are collecting and why. See 'Coronavirus recovery - six data protection steps for organisations' below.
Data protection steps for organisations
Business and Planning Bill 2019-21

Business and Planning Bill 2019-21

The Business and Planning Bill has introduced a number of measures to help businesses get back to work by removing some short term obstacles and still be COVID-secure.

There is now a simpler licensing process for removable outdoor seating for pubs, restaurants and cafes, making it easier for people to safely drink and dine outside. 

Pubs, cafes and restaurants will be able to apply to use adjacent areas on the highway to sell or serve food or drink in connection with their business.

Venues that have a licence to serve alcohol on the premises will have an automatic entitlement to serve alcohol for consumption off the premises without the need of applying for a variation. 

The electronic application process for a pavement licence to request any of these will be open by the end of this week. 
Read more about the Business and Planning Bill
Government unveils £200 million package to help innovative businesses bounce back

Business support

Another source of funding for businesses has been announced this week.

The Sustainable Innovation Fund will help companies recovering from the impact of coronavirus by supporting projects with costs between £100,000 and £500,000.

It could go towards ideas such as developing new technologies focused on making homes and offices more energy efficient to cut bills, or creating ground-breaking medical technologies to treat infections and diseases.
More about the Sustainable Innovation Fund
Advice and information for businesses

Advice and information

A full list of financial support for businesses during coronavirus is available on the GOV.UK website. We regularly update our webpages with the latest announcements and where to go for advice and support. You can also get advice and guidance locally from:

Support sought from local businesses

If you have a business that can offer support by supplying items such as hand sanitiser, gloves and other equipment that can be used in the fight against coronavirus, then do get in touch with our Economic Development team: [email protected]

Contact Luton Council’s Economic Development Service

Tel: 01582 547227
Email: [email protected]
Visit: or
Web search: ‘Think Luton economic development’