Tuesday 22nd October 2019
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Ways to pay your business rates

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Sign up for self-service and check your business rates balance whenever you like, 24 hours a day, 365 days a year. This service is free, secure and available to anyone with a business rate account.

Business rates self-service


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Pay now

There is no charge for using a debit or credit card.

Direct Debit

Direct debit logo

Direct Debit is the simplest, safest, most secure and reliable way to pay your business rates.

  • spread your payments
  • never miss a payment - payment is automatically taken from your account when your bill is due
  • no queueing at the bank or writing cheques

Simply download and complete the form below and return to:

Follow this link to complete our online direct debit mandate form.

Find out more: Direct Debits - a brief summary



Call our automated telephone payment system 24 hours a day on 0300 456 2725 and pay by credit or debit card.

Please have your billing number and your card details to hand.

Please note there is no charge for using a debit or credit card.

Bank payment


You can make a one off payment or set up a standing order through your bank.

Our bank details are as follows:

Account name: Luton Borough Council
Sort code: 30-66-76
Bank account number: 17256862

Please ensure your business rates account reference number is quoted when making a payment.

Please allow 5 working days (2 working days for BACS) for payment to reach your account.

Town Hall - self service kiosk


Pay by cheque at one of the self service kiosks in the Customer Services Centre at the Town Hall.

Please write your business rates account number on the back of your cheque.

Self service kiosks are available between 8am and 7pm, Monday to Friday - a receipt and change are provided.

Town Hall location map

 Kiosk icon courtesy of Visual Pharm.


 Contact information

Business rates
Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 0300 7900349 or minicom 01582 414367
Fax: 01582 546977
Contact us