Sunday 22nd July 2018
Welcome to
A-Z of services
Text size


Sub heading

Protecting your data

If you claim benefits from us, the way we contact you has changed so that sensitive information about y​ou stays secure. Please read important information here about creating a Switch account to keep your data safe.
Housing benefit, council tax support, changes to the benefit system.
  • Housing benefit

    Housing benefit eligibility, apply for housing benefit, view your housing benefit

  • Upload documents

    If you receive benefits and need to provide proofs to support an application or change of circumstance, do it online here.

  • Change in circumstances

    Find out how to report any change in your circumstances that we need to know about.

  • Council tax reduction

    You could receive a reduction if you’re on a low income or claim benefits.

  • Crisis support scheme

    Information on the crisis support scheme including crisis and community care awards.

  • Care related benefits

    Benefits available to help you if you become increasingly frail or have a disability

  • Luton Access

    Advice and support organisations together under one roof

  • Healthy start

    This important means tested scheme provides vouchers to spend with local retailers

  • Added security measures for contacting benefits recipients

    ​To protect sensitive information, we may sometimes send emails using a secure encrypted email service called Egress Switch.

  • Universal Credit

    Universal credit eligibility, apply from 24th October 2018



Contact us