Friday 19th October 2018
Welcome to
A-Z of services
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Housing benefit, council tax support, changes to the benefit system.

Protecting your data

If you claim benefits from us, the way we contact you has changed so that sensitive information about y​ou stays secure. Please read important information here about creating a Switch account to keep your data safe.

  • Housing benefit

    Housing benefit eligibility, apply for housing benefit, view your housing benefit

  • Upload documents

    If you receive benefits and need to provide proofs to support an application or change of circumstance, do it online here.

  • Change in circumstances

    Find out how to report any change in your circumstances that we need to know about.

  • Council tax reduction

    You could receive a reduction if you’re on a low income or claim benefits.

  • Crisis support scheme

    Information on the crisis support scheme including crisis and community care awards.

  • Care related benefits

    Benefits available to help you if you become increasingly frail or have a disability

  • Luton Access

    Advice and support organisations together under one roof

  • Healthy start

    This important means tested scheme provides vouchers to spend with local retailers

  • Added security measures for contacting benefits recipients

    ​To protect sensitive information, we may sometimes send emails using a secure encrypted email service called Egress Switch.

  • Universal Credit

    From 24 October 2018, if you are of working age and you are a resident in the post code area of LU1 or LU2 you will no longer be eligible to claim Housing Benefit. Instead you will have to claim Universal Credit.



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