Saturday 22nd September 2018
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Apply for Housing Benefit and Council Tax reduction

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Protecting your data

If you claim benefits from us, the way we contact you has changed so that sensitive information about you stays secure. Please read important information here about creating a Switch account to keep your data safe.​​
Housing benefit

Before you start

  • Register – if you aren't already registered with Luton MyAccount, you need to sign up​ before making your application.
  • Prepare documents – you will need to upload evidence to prove things like earnings and rent or mortgage payments. You will see a personalised list of the evidence we need at the end of your application. Please take a note of  the evidence you will need to provide in order to complete your claim.​ Find out more about the types of documents we accept here.
  • You MUST bring your original proof of identity into the customer service centre.

Please note – we can not process your claim until you have uploaded  your documents and proved your identity

Apply now

Please note that the maximum document size you can upload is 2MB. If you have any file(s) larger than this, visit our electronic document guidance for advice on how to reduce it.

Upload documents​​​​​​

​​​​​​​​​​​​​​​​​​​​​​​​General enquiry form

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