Bus lane enforcement

Bus lane enforcement is part of a wide ranging programme of measures to improve the reliability and punctuality of public transport, reduce congestion and pollution. Keeping bus lanes free will reduce delays and keep traffic moving through the borough, enabling buses to run to a more accurate time scale. This will encourage commuters to be more environmentally friendly and use public transport.

This is not a profit making exercise for the Council. We are expecting prohibited bus lane use to reduce quickly over time.

How are the bus lanes in Luton enforced?
By using an approved Closed Circuit television system (CCTV) a council officer records vehicles entering the bus lanes.

A second council officer watches the images, verifying the following information:

• location (or camera reference number) of alleged contravention
• date, time in hours and minutes and video frame number
• vehicle registration number
• make, model and colour of the vehicle

This information is used to obtain the name and address of the registered keeper from the DVLA. A Penalty Charge Notice for £60 will be sent to the registered keeper along with a still image of the vehicle in the bus lane. This charge will be reduced to £30 if paid within 14 days.

How do I appeal?
Follow this link for information on how to appeal against your penalty charge notice.

The information on how to challenge including the grounds upon which a challenge can be made are included on every Penalty Charge Notice sent by the Council. In addition, a form will be sent which explains in much more detail the information contained on the notice sent to you.

Please remember to include the Penalty Charge Notice Number when you submit your appeal in writing. Challenges should be sent to the address or you can visit us in peron.