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Home - References - FAQs - Environment - Food hygiene: Scores on the doors
Scores on the doors
Table and chairs Welcome to our frequently asked questions about Scores on the Doors scheme.
  • 01. What is “scores on the doors”?
  • 02. Why is Luton introducing the scheme?
  • 03. Is this a national scheme?
  • 04. Which businesses will get a star rating?
  • 05. Are there any businesses not part of the scheme?
  • 06. How will a business get a star rating?
  • 07. What does the star rating mean?
  • 08. When will all businesses be rated?
  • 09. Can the star rating be changed?
  • 10. How often will the rating change?
  • 11. Who will decide what star rating to give?
  • 12. Do businesses have to display their star rating?
  • 13. How can I find out what star rating is given to a particular business?
  • 14. What do I do if the business is not displaying its certificate?
  • 15. What if a business disagrees with the star rating?
  • 16. Who do I contact if I want more information about the scheme?
  • 17. How do I know if the certificate on display is valid and genuine?

See food hygiene and quality


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Town Hall, George Street,
Luton, Bedfordshire
LU1 2BQ.
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