Pay it - Luton BC

There are several ways to pay for services you get from the council:

On-line - Click here to make a payment now but see below for some notes on what payments we can accept.
Via our automated telephone payment system - simply telephone 01582 54 73 73, remember to have your bill and credit card in front of you when you call. Please note that there is now a charge for payment by credit card, but there is no charge for using a debit card.
Using our payment kiosk, situated in the Cashiers' office in the Town Hall - the town hall is open from 8am to 7pm Monday to Friday.

We can accept payments for:

Council tax
National non domestic rates (business rates)
Council tenant rents
Housing benefit overpayment invoices
Mortgage payments
Housing rent
Homeless accommodation
Homeless deposits scheme
LMS music tuition fees
Other invoices (including Social Services)

We can accept payment by the following cards:
Please note that there is now a charge for payment by credit card, but there is no charge when using a debit card.

Electron
Mastercard
Solo
Visa credit cards
Delta (including visa debit cards)
UK Maestro (including Switch cards)

Methods of Payment

The table below shows the methods of payment available for different services and includes the links to the appropriate Direct Debit form for you to download. If you have never used them before, please look at our page Direct Debits - a brief summary .

Method of payment	Council tax	Business rates	Mortgage	Housing rents	Social Services	Other invoice
Online	Yes	Yes	Yes	Yes	Yes	Yes
Direct Debit	Yes	Yes	No	Yes	Yes	Yes
Standing Order	Yes	Yes	No	Yes	No	No
Internet and phone banking	Yes	Yes	No	Yes	Yes	Yes
Post	Yes	Yes	No	Yes	Yes	Yes
Town Hall (Cashiers hall)	Yes	Yes	No	Yes	Yes	Yes
Telephone (credit/debit card)	Yes	Yes	No	Yes	Yes	Yes
Post Office	Yes	No	No	Yes	Yes	Yes
Bank	Yes	No	No	Yes	Yes	Yes
Girobank	Yes	No	No	Yes	Yes	Yes
Paypoint	Yes	No	No	Yes	No	No

Click here to make a payment online

Click here to find details of PayPoints, PayZones, Post Offices and Banks in Luton

Introducing Payzone

Around 90 outlets across the town are now available for you to pay Luton Borough Council bills using the Payzone facility.

Click here to find a Payzone outlet near you

Alternatively you can locate a payzone outlet using Payzone's outlet locator

If you have any questions about making payments or getting refunds, please use the contact telephone number on your invoice, statement or letter.

We take care of all stored personal and sensitive information in accordance with the requirements of the Data Protection Act 1998. We will not share any data in any way except as explained at the point of collection