Luton Borough Council Website

Contact us

Customer services reception picture Our address is:
Town Hall, George Street
Luton, Bedfordshire
LU1 2BQ
Tel. 01582 54 60 00
Email:feedback@luton.gov.uk
In person
Visit our customer service centre in George Street. Open:
Monday and Tuesday          8.30am - 5.30pm
Wednesday                      10.00am - 5.30pm
Thursday and Friday           8.30am - 5.30pm
Computer in Customer services reception picture
By Phone
We have a dedicated team of advisers for the services listed below ready to take your call. Our phone lines are open from Monday to Friday 8am to 6pm (Wednesdays from 10am).

Housing benefit
01582 51 03 45

Council tax
01582 51 03 50

Street services (including cleaning, highways, abandoned vehicles, street lighting and parks)
01582 51 03 33
(Note - out of hours street lighting calls - 01582 54 68 38)

Housing
Council housing repairs
01582 51 03 40

Council housing needs
01582 51 03  70

Environmental services (including pest control, dog wardens and food hygiene)
01582 51 03 30

Electoral services
01582 51 03 80

Main switchboard
If the service you need is not listed above call us on our main switchboard and we will help you reach the right person to deal with your enquiry. Please note our main switchboard is open from:

Monday to Thursday  8.45am until 5.15pm
Friday                        8.45am until 5.00pm

Minicom
01582 41 43 67

In an emergency

Emergency contacts

Website - Our website is available 24/7

Services available online

Maps of Luton

Consumer Direct
08454 04 05 06