Luton Borough Council Website

Emergency contacts

Holding phone Sometimes you may want to contact us when our main offices are shut. This page will help you to find the service that you need.


Housing services

Council housing repairs
For emergency repairs outside office hours (including Christmas Day Boxing Day and New Years Day)
01582 72 07 03

Your local area housing office will be closed on Christmas Day, Boxing Day and New Years Day.
To report repairs during office hours
01582 51 03 40

Homelessness
For problems outside office hours
01582 72 07 03

Gas
If you discover or suspect a gas leak, turn off the supply and call Transco
0800 111 999


Water
For problems with your supply
call Three Valleys Water
08457 82 33 33

Electricity
If you have a problem with your electricity
call 0800 78 388 38

Social Services
Our social services team wil be working as normal during the holidays. Offices will only be closed on Christmas Day, Boxing Day and New Year's Day.

In case of emergencies when we are closed, contact our duty team
08702 38 54 65

Contact us during office hours if you think you are going to need additional support during the holidays:

Safeguarding Children
If you are concerned about the welfare of a child please call the Initial Assessment Team.
 
During Office hours  01582 54 76 53
Out of normal working hours emergencies 08702 38 54 65

Adult services
01582 54 76 59 or 54 76 60

Environmental and Consumer Services
01582 54 68 38

Noise patrol
9.30pm to 2.30am, Friday (May to September), Saturday (all year)
07767 893 670

Health and other emergencies

NHS Direct
For expert help and advice on minor accidents, family illness or medical emergencies
0845 46 47

Luton and Dunstable Hospital
Casualty department
08451 27 01 27

Emergency Dentists
Out of hours, call your usual dentist and follow the instructions on the answerphone.

Police
01582 40 12 12
Please, only dial 999 in a genuine emergency.

Samaritans
If it all gets too much
72 06 66 or 08457 909090

Women's Aid refuge
If you need to get out of a domestic violence situation
During office hours - 01582 39 18 56
Out of office hours - call Social Services or the Police


Major emergency incident
call 01582 54 60 71 (Office hours only)