If you live near a pub, bar or club, there can be problems with noise, particularly loud music.
Luton Borough Council
Town Hall
George Street
Luton, Bedfordshire
LU1 2BQ
Tel: 01582 51 03 30
Noise Patrol, 9.30pm to 2.30am, Friday (May to Sept), Saturday (all year): 01582 54 65 51; Out-of-hours answerphone: 01582 54 65 94 (your call will be answered the next working day).
Email: environmentalhealth@luton.gov.uk
What can I do about a noisy pub, bar or club?
Contact us and we will investigate your complaint. If the business is found to be causing a legal nuisance, we will serve a noise abatement notice which will require the noise to stop or be reduced. If the notice is not complied with, we can prosecute the business and, for loud music problems, seize their music system.
The premises has a licence, can I ask for the licence to be reviewed?
The council is responsible for issuing premises licences and residents and businesses in the vicinity of pub, bar or club have the right to object to licence applications.
Local residents and businesses also have the right to request a review of an existing licence if there are problems. Please call the Licensing team if you would like to do this, 01582 54 60 40.
Noise advice for managers and owners
How can I make a complaint about noise?
- call 01582 51 03 30, 8am to 6pm
- call 01582 54 65 51 (Noise Patrol), 9.30pm to 2.30am, Friday (May to September), Saturday (all year)
- call 01582 54 65 94 at other times and leave a message on our out-of-hours answerphone (this message will be answered the next working day)
- make a complaint in person at the town hall
- complete an online form
