Luton Borough Council Website

We investigate complaints about noise from neighbours, industry, construction sites and commercial premises.

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Environmental Protection
Luton Borough Council
Town Hall
George Street
Luton, Bedfordshire
LU1 2BQ
Tel: 01582 51 03 30
Noise Patrol, 9.30pm to 2.30am, Friday (May to Sept), Saturday (all year): 07767 89 36 70; Out-of-hours answerphone: 01582 54 65 94; Fax: 01582 54 66 76; Minicom: 01582 54 70 70
Email: environmentalhealth@luton.gov.uk

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Excessive noise can make life a misery. We can help or advise you about noise from:

• Barking dogs
  
• Burglar alarms
  
• Car alarms
  
• Construction and demolition sites
  
• Fans, air conditioning units, extraction equipment
  
• Noisy neighbours
  
• Pubs, bars and clubs
  
• Noisy parties
  
• Shops and restaurants

We are unable to help with the following:

• Aircraft noise - contact London Luton Airport,  01582 39 53 82 or the Civil Aviation Authority
• Children playing
  
• Fireworks
  
• Noisy people in the street - call police 01582 40 12 12
  
• Traffic noise

How can I make a complaint about noise?

• call 01582 51 03 30, 8am to 6pm 
• call 07767 89 36 70, (Noise Patrol), 9.30pm to 2.30am, Friday (May to September), Saturday (all year)
• call 01582 54 65 94 at other times and leave a message on our out-of-hours answerphone (this message will be answered the next working day)
• make a complaint in person at the town hall
• complete an online form

Satisfied with our service?
Luton Borough Council is committed to providing its services efficiently and effectively. However, occasionally things go wrong and you may not be happy with the service you receive.

If you have any queries, complaints or suggestion for improvements, please contact us.

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Downloads

Download Noise advice sheet in Adobe Acrobat format (45 kB)	Download Acrobat Reader
Download Enforcement Policy in Adobe Acrobat format (169 kB)	Download Acrobat Reader

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