Council housing factsheets

General Factsheets

1   Our service standards

2   Your housing team

3   Introductory tenancies

Finance factsheets

4   Paying your rent

6   What to do if you are in arrears

7   Opening a bank account

8   Debt advice

9   Advice agencies

10  New tenancy - how are you going to pay your rent?

14  Home contents insurance

Getting on with neighbours

20  Being a good neighbour

21  Reporting anti-social behaviour

22  Diary sheets

23  Myths and facts

24  Mediation

25  Legal remedies

26  Acceptable behaviour contracts

27  Anti-social behaviour orders

28  Injunctions

29  Why your report is not acted on

Cleaning schedules and maintenance

51  Low rise flats - cleaning schedule

52  High rise flats - cleaning schedule

Tenancy

80  Different types of Council tenancies

82  Telling us about changes in your household

83  Succession of tenancy

84  Assignment

85  Ending your tenancy

87  Abandoned properties

88  Keeping your garden tidy

89  Applying for permission to make improvements

90  Parking in the garden of your home

91  Lodgers and subletting

92  Right to buy

95  Council garages

96  Garage sites

111 Mutual exchange

112 Assisted transfer scheme

Getting involved as tenants

120 Tenant involvement

121 Tenant consultative committee

122 Service area panels

123 Tenant and residents associations

124 Housing sounding board

Miscellaneous factsheets

140 Equality and diversity

143 Recycling

Building and Technical Services

200 Responsive repairs

201 Void lettable standard

202 Gas servicing

203 Asbestos

204 Rechargable costs

205 Right to repair

206 Right to compensation

Private Housing leaflets