Business desk
We aim to provide the best possible services for our tenants and leaseholders.

We also want to ensure that we not only exceed the minimum standards set by the Tenant Services Association (TSA), but also exceed the expectations you have of us.

Each year we provide a report for tenants that tells you how we have performed over the past 12 months.

The Annual Report to Luton Borough Council Tenants tells you, amongst other things, how we spend the rent that you pay, how your rent compares to other housing landlords, what we've been doing to tackle anti-social behaviour, and how we are doing on repairs.

We welcome your feedback on this report so we can improve it for future years. Please follow this link to tell us what you think about the report.

You can download the 2010/11 report at the bottom of this page.

Contact Information

Tenant participation team
Tel: 01582 54 79 95
Email icon tenant.participation@luton.gov.uk

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