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You must tell us straight away about any changes in circumstances for you, your partner, any dependant children or any non-dependant who lives with you.

You can now tell us about any changes in your circumstances by email to the address on this page or by downloading the change of circumstances form, completing it and returning it to us..  Find out more.

Time to tell is a leaflet giving you information on the changes you need to tell us about.

Changes you must tell us about include:

  • If you or your partner stop or start getting Income Support, Job Seekers Allowance (see Department for Work and Pensions website) or any other state benefits
  • If you or your partner's state benefits or any other income increase or decrease
  • If your or your partner's wages increase or decrease
  • If your or your partner's savings or investments increase or decrease
  • If the number of people living with you alters
  • If any of your children leave school 
  • If you move 
  • If you have a child
  • If your rent changes

This is not a full list and you should tell us about any other changes that you think may affect your entitlement.

If in doubt - let us know.

You must notify us within one calendar month of a change of circumstances otherwise you might lose out on benefit.

Please tell us about any changes in circumstances - even if you have already told staff working in other offices such as the Department for Work and PensionsJobCentrePlus or other Council Services.

Remember, even if you are on a low income, you will have to pay back any money incorrectly paid. Forgetfulness and innocent oversights are no excuse. You will be breaking the law if you don't tell us about changes and corrections. We could treat this as fraud and that could lead to you being prosecuted.

You can use the contact details provided to notify us of your change of circumstances or you can email us at the email address provided - find out more.

Contact Information

Revenues Service, Customer and Corporate Services Dept
Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 01582 510350
Fax 01582 546977 / Minicom 01582 414367
Email icon revenues@luton.gov.uk

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