Holding phone
Want to avoid visiting the Town Hall? Find it inconvenient to call the Council during the day? Try our automated self-help information and payment telephone service which operates 24/7

Call 0300 790 0340 (calls charged at local rates or as part of your free minutes) and press:

Key 1 to make a payment by debit or credit card, set up a direct debit or for general advice on payment.

Key 2 if you have received a reminder letter, summons or notice of a bailiff visit.

Key 3 to request a form to be sent to you for:

  • moving in or out of a property in the borough
  • advising us of a change in your circumstances

Key 4 for information about discounts including single person's allowance, students and disabilities.

Key 5 for general information on council tax and setting this year's council tax amount and where the money is spent.

Contact Information

Revenues Service, Customer and Corporate Services Dept
Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 0300 790 0340
Fax: 01582 54 69 77 Minicom: 01582 41 43 67