Pests in your home can be unhealthy, distressing and unpleasant and our aim is to help you. A pest control appointment can be arranged for you by phoning 01582 51 03 30 during 9am - 5pm Monday to Friday (from 10am on Wednesdays).
| Dwelling house |
No charge (unless missed appointments - see note below) |
£65 per visit |
£48 |
£24 per visit |
£92 |
£90 |
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| Rented dwelling houses |
£97 per visit + VAT (payable by landlord). Charge related to treatment of properties up to 3 bedrooms. An additional £25 will be charged per visit for each additional bedroom. |
£65 per visit (payable by tenant or landlord) per visit |
£48 (payable by tenant or landlord) |
£24 per nest |
£92 |
£90 |
|---|
| Business premises (VAT) Local authorities (no VAT - excluding food premises) |
£97 per visit + VAT. Charge related to treatment of properties up to 3 bedrooms. An additional £25 will be charged per visit for each additional bedroom |
£85 per visit + VAT |
£97 + VAT |
£49 + VAT per nest |
£98 + VAT |
£90 |
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Note: in the case where a customer in domestic premises has been carded for a missed visit there will be a charge of £70
For the above wasp charges - half the charge paid will be retained by us if the pest control officer is unable to treat or if the nest does not exist |
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Other insect pests of no public health significance (nuisance pests cont.)
Charge for timed appointment - pre 8.30am visit £10
Charge for supply and/or fitting of pest proofing measures POA
Commercial multi-site contracts New charge POA
Commercial premises with floor space exceeding 560 square metres New charge POA
Commercial contracts for bird proofing of premises New charge POA
The service offers a free pest identification service and advice on DIY pest control.
It is not the Council’s intention that its pest control service operates in direct competition with private pest control contractors. We recognise that there is a difference between a “nuisance” pest presence and an infestation that is of adverse health significance. Therefore, we will, in the first instance, offer free advice on a wide range of pest problems to all who ask for assistance and will provide positive action where the problem is detrimental to the well being of the complainant.
All officers have a recognised national qualification in pest control and possess the NPTA Adv Diploma in Pest Management. The unit is a member of the National Pest Technicians Association. Our officers are encouraged to develop professionally by attending seminars and other events to become familiar with new ideas and techniques within the pest control industry.
You should not expect a fire fighting service that addresses the pest problem at your home by using rodenticides or insecticides in the first instance. We operate an integrated pest management policy that has been slightly modified from the industry standard to suit our conditions in Luton.
We take any pest problems very seriously and our pest control officer will work with you to eliminate or manage the infestation in a safe and cost efficient manner.